Reference

Understand Your Agreement with luckybit

These Terms & Conditions govern every account, wager, and payment made through luckybit, including deposits and withdrawals via PayPal, Venmo, and Play+. Access depends on state law and is available only where local law permits — read this before you open an account.

Applies to all US-eligible accountsCovers PayPal, Venmo, Play+ transactionsState-law eligibility appliesAccount-holder age verification requiredReviewed and updated as rules change
luckybit Understand Your Agreement with luckybit
HOW WE OPERATE

How luckybit Handles Your Account and Data

These Terms & Conditions exist to protect both sides of the account relationship. Here is how we handle the four areas that matter most to you as an account holder.

Data Retention

We keep account records, transaction logs, and identity documents for as long as required by applicable state and federal rules — you can request a summary of what we hold.

Account Security

Your account is protected by SSL encryption and session-based authentication. If we detect unusual login activity, we freeze the session and notify you before allowing access.

Cookie Policy

We use session cookies to keep you logged in across mobile and desktop. Preference cookies remember your payment method — such as PayPal or Play+ — so you do not re-enter it each visit.

Change Requests

To request a correction to your account data or to ask about data deletion, contact us via live chat or email with your account ID and the specific change you need made.

REACH US DIRECTLY

Contact Us About These Terms

If any part of these Terms & Conditions is unclear, or if you believe an account action was taken in error, reach out through the channels below. We handle Terms-related questions separately from general account support so your concern gets to the right team without delay.

Team online

Live Chat

Start a chat session from the account menu. Use this for urgent Terms questions, account suspension notices, or payment disputes tied to PayPal or Venmo.

Email Support

Send a detailed message to our support address for written records of your inquiry. Useful for formal complaints or requests to review a Terms decision.

Account Help Center

Log in and visit the Help section for step-by-step answers on eligibility, withdrawal holds, and how these Terms apply to your specific account state.

Frequently Asked Questions About These Terms

These are the questions we hear most from account holders who want to understand what the Terms & Conditions actually mean for their day-to-day account use.

These Terms apply to every person who creates or uses a luckybit account. Access is only permitted where state law allows — if your state does not permit online casino activity, these Terms prohibit you from opening an account.

We can update these Terms at any time and will post the revised version on this page. Using your account after a change is posted means you accept the updated Terms — stop using the account and contact us if you object.

Withdrawals via PayPal, Venmo, or Play+ are subject to identity verification under these Terms. Any withdrawal request on an unverified account is held until you submit the required documents through the account portal.

We may suspend or permanently close accounts that violate these Terms, including for fraudulent payment activity or access from an ineligible state. Funds held at the time of closure are handled per applicable law.

Contact us via live chat or email with your account ID and a written request. We will compile the data we hold on your account and respond within the timeframe required by applicable state rules.

Promotions carry their own stated terms, but those terms operate under and alongside these main Terms & Conditions. Where there is a conflict between the two, the main Terms take priority unless the promotion explicitly states otherwise.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.